Read our Practice policies on these pages.
Accessibility
Accessibility statement for The New Surgery This accessibility statement applies to this website. This website is built on the default template provided by GPsurgery.net. The Practice can edit the website...
Call recording policy
GDPR – Recording of Telephone Calls Important information for patients The purpose of call recording is to provide a record of incoming and outgoing calls which can: Identify practice staff...
Chaperones
The practice is committed to providing a safe and comfortable environment where patients and staff are confident that best practice is being followed. Patients are entitled to ask for a...
Patient confidentiality
You have a right to privacy and we respect this. We keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records...
Privacy
Privacy notice As data controllers, GPs have fair processing responsibilities under the Data Protection Act 2018 and the General Data Protection Regulation (GDPR). This means ensuring that your personal confidential...
Violent or abusive behaviour
Threatening, abusive or violent behaviour against our staff or patients is unacceptable. If a patient is violent or abusive we will warn them to stop. If they continue, we may...
Date published: 20th September, 2023
Date last updated: 24th February, 2025